This document represents an electronic record in accordance with the terms of the Information Technology Act, 2000 and the rules thereunder as applicable and the provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures to make the terms of this policy binding.
At OGSN, we value the trust that you have placed in us, and we are committed to protecting your privacy. Your trust and confidence are our highest priority, and we work hard and in good faith to ensure that you can keep using our services with full confidence, and also recommend the same to your colleagues, associates, and others who you think may be interested in this Website. Please read the following policy to understand how your personal information will be used as you make full use of this Website.
OGSN Privacy Assurance
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Information Collected by OGSN
When you use our Website, we collect and store your personal information. We gather your personal information in order to record, support and facilitate your participation in the activities you select; track your preferences; to provide you with an enhanced and customized Website experience; to notify you of any updated information and new activities and other related functions offered by OGSN; keep you informed about latest content available on the Website, special offers, and other products and services of OGSN; to assist you with customer service or technical support issues; to follow up with you after your visit; to otherwise support your relationship with OGSN; to prevent fraud and unlawful use. For the aforesaid purpose, we only collect such personal information that we consider relevant to understand you or your interests.
In general, you can visit the Website without having to provide your personal information during which time you remain anonymous and at no time can we identify you unless you have an account on the Website and log on with your username and password. Once you provide your personal information, you are no more anonymous to us. To fully use this Website, you will need to register using our online registration form, where you may be required to provide us with your name, contact number, email address, user id, password, residence or place of business address, billing information, shipping information, bank account details and other personal information as indicated on the forms throughout the Website. The fields are marked as either mandatory or optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website. You may provide us with your OGSN registered user ID. We may automatically track certain information about you based upon your behavior on this Website. We use this information to analyze trends, administer the site, track a user’s movements and gather broad demographic information to better understand, protect, and serve our users. This information is later compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL belongs to this Website or not), which URL you next go to (whether this URL belongs to this Website or not), your computer browser information, and your IP address.
If you choose to buy on the Website, we collect information about your buying behavior. If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on this Website, we may collect such information into a file specific to you.
If you register for the Website on another website or use a website providing a service for OGSN or a website that helps facilitate your activity on this Website, that web site may provide personal information about you and your transactions back to us.
How We Use Your Information
We use your personal information to facilitate the services you request. We do not sell, rent, trade or exchange any personally-identifiable information of our Users. We may provide your collected information to our affiliates and service providers under contract (such as customer care, data analytics) to support the operation of the Website and our services. To the extent we use your personal information to market to you, we will provide you with the ability to opt-out of such uses. We use your personal information to: resolve disputes; troubleshoot problems; help promote safe purchase; measure consumer interest in the services provided by us; inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect this Website against error, fraud and other such criminal activities; enforce our User Agreement, and in general to improve the user experience and make it comparable to other e-commerce/e-payments websites; and as described to you at the time of collection of your personal information. In our efforts to continually improve our product and service offerings, we collect and analyze demographic, profile and usage data about our users’ activity on this Website.
We use your personal information to improve our platform, improve the Website’s content and product offerings, prevent or detect fraud or abuses of this Website, and tailor it to meet your needs so as to provide you with a smooth, efficient, safe and customized experience while using this Website.
Internal Service Providers
Other Corporate Entities
OGSN and its associated services are available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are under 18 years of age, you are unauthorized to buy any services on this Website. If you wish to purchase a service on this Website such purchase may be made by your parents or legal guardian who have registered as users of this Website
Access/Change Your Personally Identifiable Information
To protect your privacy and security, we will verify your identity before granting access or making changes to your personally identifying information. If you have registered your profile on OGSN, your registered user ID and Password are required in order to access your profile information.
When you place an order or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you put in before it is sent to us. Once your information is in our possession we adhere to strict security guidelines in compliance with the (Indian) Information Technology Act, 2000, protecting it against unauthorized access.
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are published on the Site in Terms of Service Agreement.
- Internal Service Providers